Omnitech support how to#
Omnitech support install#
Omnitech support update#

Later customer came back with a different issue вЂњWireless keyboard is not workingвЂќ accordingly our technician started working on the issue but unfortunately while working on the issue chat session was disconnected several times due to unstable Internet connection.

Later customer contacted us with a different issue вЂњComputer turns off every 2 hourвЂќ accordingly technician worked on the issue with required trouble shooting steps resolved the issue due to unstable internet connected chat got disconnected so we called the customer and informed everything working fine and ended the call. On Janucustomer was charged the second installment amount of $100.00 which customer agreed to pay. On Janucustomer came back with an another issue вЂњaudio not workingвЂќДЄccordingly, with required trouble shooting steps our technician resolved the issueД¬C-TECH 18: For updating our records, I would like you to kindly confirm if the issues with unable to hear sound has been fixed by replying with a YES or NO.Д¬C-TECH 18: Thank you for the confirmation. On Decemcustomer was charged First installment of $100.00 which customer agreed to pay. Richard mcdonnell: Above your last message is yesД¬C-TECH 7: Okay, thank you for the confirmation.Д¬C-TECH 7: Is there anything else I may assist you with today?Д¬C-TECH 7: It was a pleasure assisting you today.

Omnitech support update#

Accordingly, customer was connected to the technician and resolved the issue.Д¬C-TECH 7: We are glad that the issue with keyboard and mouse not working after reboot has been resolved.Д¬C-TECH 7: I request you to kindly confirm if the issue has been fixed by replying with a Yes or No this is to update the current status of the issue in our records. Later customer contacted us on Decemwith an issue вЂњkey board and mouse not working after rebootвЂќ. It was successfully installed and configured. Tech 258: Thank you for the confirmation.ДЄfter the issue fixed, the session transferred to for installing Advance system optimizer and Cloud storage of 15GB. Richard McDonnell: YES, I think I know what you were doing I am not that good Tech 258: For updating our records, I would like you to kindly confirm if the issue has been fixed by replying with a YES or NO. Tech 258: I would like to inform you that the issues with Installing Office 365 and removing errors and infections from your computer have been fixed. Tech 258: Thank you for the permission Richard, please stay online for few minutes. And customer also confirmed the same.Д«elow is the chat transcript where issue was resolved and confirmed by the customer: Initially, paid $49.99 as a down payment and remaining of $300 on 15 of each month from December 2013 to March 2014.ДЄccordingly, technician worked on the issue, with required trouble shooting steps resolved the issue.

Omnitech support install#

This customer contacted us on Novemwith an issue вЂњNeed to purchase & install Office 365.вЂќ Agreed to pay $349.99 and signed up for the Yearly Plan. Initial Issue: Need to purchase & install Office 365. We look forward to our continuing relationship with ACI.E-mail ID: paid: Agreed for $349.99 Plan. Every time I call on ACI for support, their professionals answer, troubleshoot, and resolve the issue or perform the requested services or changes. Their Maintenance Agreements serve as reassurance in knowing that someone will be there to assist us in the event of a disaster or malfunction of our systems. Their friendly systems engineers redesigned an Active Directory network and tightened our security. It was discovered that our network was underutilized and at risk.

Omnitech support how to#

After ACI examined our system and infrastructure their professionals gave us several options on how to maximize the utilization of all of our resources both in terms of hardware and software. Before they came onsite we had no support or administration for the network. ''My experience with ACI has been both positive and beneficial to my company since the start of our business relationship.